RETURNS

  • QUAL’E’ LA SCADENZA PER LA RESTITUZIONE DELLA MERCE?
    Sorry, returns are not available for orders from your selected country.
  • COME POSSO MODIFICARE/ANNULLARE UN ORDINE?
    Se desiderate modificare/annullare il vostro ordine, contattate immediatamente il nostro servizio clienti, a cui dovete semplicemente indicare il numero dell’ordine, essi saranno lieti di elaborare la vostra richiesta.

    - telefonicamente al numero +421 233 006 793 (dal lunedì al venerdì dalle 9:00 alle 16:00),
    - o via e-mail all'indirizzo eshop@novesta.sk.
  • WRONG SIZE OR COLOR?
    We recommend you check our size charts.
  • CAN I EXCHANGE GOODS?
    No, we do not offer the possibility to exchange goods purchased in our e-shop. If you want a different colour or size, the easiest way is to place a new order (with goods and sizes that fit you). RETURNS ARE NOT AVAILABLE FOR ORDERS FROM YOUR SELECTED COUNTRY.
  • WHY DON‘T YOU EXCHANGE GOODS?
    We try to speed up the service for our customers and as you wish to have the ordered shoes home as quickly as possible, we do not exchange the goods.